Shipping policy

Shipping Policy

Thank you for shopping with TRÉSOR.

This Shipping Policy outlines how orders are processed and delivered within Lebanon.

Order Processing

All orders are processed within 1–2 business days after order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been processed, you will receive a confirmation message or email.

Shipping Within Lebanon

We currently offer shipping within Lebanon only.

Delivery typically takes 2–5 business days, depending on your location and the courier service. Delivery times are estimates and may vary due to traffic, weather conditions, or unforeseen circumstances.

Shipping Fees

Shipping fees are calculated at checkout or communicated to you before order confirmation. Fees may vary depending on your delivery location.

Delivery Responsibility

Please ensure that the shipping address and contact details provided are accurate and complete. TRÉSOR is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Once the order is handed over to the courier, responsibility for the shipment passes to the customer.

Delays

While we do our best to deliver orders on time, TRÉSOR is not liable for delays caused by third-party couriers, weather conditions, or circumstances beyond our control.