Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to TRÉSOR. The terms “we”, “us” and “our” refer to TRÉSOR. TRÉSOR operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you with a curated shopping experience.
Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you should not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old or accessing the Services under the supervision of a legal guardian.
You agree to provide accurate, complete, and current information when making a purchase or creating an account.

You are responsible for maintaining the confidentiality of your account details and for all activities conducted under your account. Accounts may not be transferred or shared.

SECTION 2 – PRODUCTS

We strive to display product images and descriptions as accurately as possible. However, colors, textures, or appearance may vary depending on screen settings and devices.

We do not guarantee that the product appearance will exactly match what is displayed online.
All product descriptions, availability, and prices are subject to change without notice.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. TRÉSOR reserves the right to accept or reject any order at its discretion.
Orders are confirmed only after payment is received and processed.

Once an order is confirmed, cancellations are not guaranteed.

All purchases are subject to our Return & Exchange Policy [LINK], which clearly states that refunds are not offered.

Purchases are for personal use only and not for resale.

SECTION 4 – PRICES AND BILLING

All prices are displayed in the applicable currency and may change without prior notice.
Prices do not include delivery fees unless stated otherwise.

You agree to provide valid and authorized payment information and authorize us to charge the full order amount, including delivery fees.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed.
TRÉSOR is not responsible for delays caused by couriers, customs, weather, or circumstances beyond our control.

Once the order is handed over to the courier, risk and responsibility transfer to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website (logos, images, text, designs, graphics, and media) is the property of TRÉSOR or its licensors and is protected under intellectual property laws.

You may not copy, reproduce, distribute, or use any content for commercial purposes without prior written permission.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools “as is” without warranties.
We are not responsible for any issues arising from the use of third-party tools or services.

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites.
We are not responsible for the content, accuracy, or policies of third-party sites. Accessing them is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

TRÉSOR is powered by Shopify. However, all sales are made directly with TRÉSOR.
Shopify bears no responsibility for transactions, products, or disputes between you and TRÉSOR.

SECTION 10 – PRIVACY POLICY

Your personal data is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy.
By using our Services, you consent to the collection and processing of your data as described.

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions you submit may be used by TRÉSOR for marketing or operational purposes without compensation.

You confirm that your feedback does not violate any third-party rights or laws.

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct any errors related to pricing, descriptions, availability, or other content at any time without prior notice.

SECTION 13 – PROHIBITED USES

You may not use our Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit malicious code, or engage in abusive or fraudulent behavior.

Violation of these Terms may result in immediate termination of access.

SECTION 14 – TERMINATION

We reserve the right to terminate or restrict access to the Services at any time without notice if these Terms are violated.

SECTION 15 – DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available”, without warranties of any kind, express or implied.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by Lebanese law, TRÉSOR shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold TRÉSOR harmless from any claims, damages, or legal fees arising from your violation of these Terms or misuse of the Services.

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain valid.

SECTION 19 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and TRÉSOR and supersede any prior agreements.

SECTION 20 – ASSIGNMENT

You may not transfer your rights under these Terms without our written consent.

SECTION 21 – GOVERNING LAW (LEBANON)

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Lebanon, and any disputes shall fall under the exclusive jurisdiction of Lebanese courts.